The protection of your privacy is an absolute priority for Buffalo Toro. In compliance with current data protection regulations, including GDPR principles, we are committed to managing your personal information transparently, securely, and responsibly. This policy describes what data we collect, how we use it, and what rights you can exercise in relation to it.

Depending on your interaction with our platform, we may collect the following types of information:

Identification and contact data: Name, surname, date of birth, email address, and phone number.

Navigation and technical data: IP address, browser type, operating system, device identifiers, and access logs.

Usage data: Information on how you use our services, including session times and expressed preferences.

Support communications: Any information provided during interaction with our customer service.

We process your data only when there is a valid legal basis:

Performance of a contract: To provide you with access to our services and manage your account.

Legal obligation: To comply with tax, security, or crime prevention regulations.

Legitimate interest: To improve our services, ensure network security, and conduct internal analysis activities.

Consent: For sending marketing communications or using non-essential profiling cookies.

The collected information is used exclusively for:

Allow the secure creation and management of your user account.

Provide technical assistance and respond to your requests.

Verify your identity and prevent fraudulent activities.

Analyze platform usage to optimize its interface and performance.

Send you important service updates or promotional communications (with prior consent).

Personal data is retained only for the time strictly necessary to achieve the purposes for which it was collected, or to comply with legal retention requirements. At the end of this period, the data is securely deleted or irreversibly anonymized.

Buffalo Toro does not sell or rent your personal data to third parties. We may only share information with:

Technology service providers acting as data processors on our behalf (hosting, cybersecurity).

Competent authorities, if required by law or to protect our legal rights.

Analytics partners who help us monitor site performance in aggregated form.

Should data processing involve transfer outside the European Economic Area (EEA), Buffalo Toro ensures that adequate safeguards are adopted, such as Standard Contractual Clauses approved by the European Commission, to guarantee a level of protection equivalent to that in Europe.

We adopt strict technical and organizational security measures to protect your data from unauthorized access, accidental loss, destruction, or damage. We use encryption protocols (SSL/TLS) and granular access controls. However, it is important to remember that no internet transmission system can be guaranteed to be 100% secure.

As a data subject, you have specific rights:

Right of access: Request a copy of the data we hold.

Right to rectification: Request the correction of inaccurate or incomplete data.

Right to erasure: Request the removal of data (right to be forgotten) under certain circumstances.

Right to object: Object to processing based on legitimate interest or for marketing purposes.

Right to data portability: Receive data in a structured, machine-readable format.

To exercise your rights or request clarification on the processing of your data, you can contact our Data Protection Officer at the following email address:

[email protected]

This policy may be updated periodically to reflect changes in our operating procedures or regulatory adjustments. We invite you to visit it regularly to stay informed about our privacy protection practices.